One system for every customer conversation
Falcoba brings your email, phone calls, contacts, calendar and automations together. Your whole team sees the full story, so every customer gets a fast, personal answer.
Works with Gmail and Microsoft 365 Apps for iPhone and Android
Works with the tools you already use
- Gmail
- Google Calendar
- Microsoft 365
- Outlook
- iPhone
- Android
Stop chasing customers across five apps
When email lives in one tool, calls in another and notes in a spreadsheet, customers end up repeating themselves. Falcoba keeps everything about a customer on one page your whole team can see.
- 01
One timeline per customer
Emails, calls, texts, notes and tasks, in the order they happened.
- 02
Anyone can pick it up
A teammate sees what was said and answers without asking around.
- 03
Nothing slips through
Missed calls and open emails stay in view until someone handles them.
The modules
Five modules. One workspace.
Use them together or one at a time. Each one already knows about the others.
Every inbox your team shares, in one place
Connect Gmail or Microsoft 365. Shared addresses like hello@ and support@ sit next to each person's own mail, so the right person always answers.
- 01
Assign, snooze and close
Hand a conversation to a teammate, bring it back tomorrow, or mark it done.
- 02
Notes your customer never sees
@mention a teammate inside the conversation. It stays inside your team.
- 03
In sync with Gmail and Outlook
Read, done and spam carry over both ways. Your mail stays with Google or Microsoft.
- 04
Quick on any connection
Your inbox opens from your device first, then catches up in the background.
Your business number, on every screen
Take calls and texts on your company number from the browser or the Falcoba app on your phone. Every call shows up on the right person.
- 01
Calls, texts and voicemail together
One list for everything that came in, with missed calls easy to spot.
- 02
Voicemail you can read
Listen to it, or skim the transcript when you can't.
- 03
Departments
Give your main line and your sales line their own numbers and the right people.
- 04
Texts from the business line
Customers reply to your company, not to someone's personal phone.
Know who you're talking to
Every person and company you work with, with their whole history attached. Turn any email or caller into a contact in one click.
- 01
People, companies and deals
A simple directory your whole team keeps up to date.
- 02
Lists for anything
New leads, monthly clients, quotes sent. Build the lists your business runs on.
- 03
Every email and call on the record
Open a person and see what was said, by whom, and when.
- 04
Tasks and notes
Leave a note for the next person, or a task with a due date.
Your calendar and tasks, side by side
Google and Outlook calendars in one week view, with your tasks right next to them. Plan the day without switching tabs.
- 01
All your calendars
See your team's Google and Outlook calendars together, and add events from Falcoba.
- 02
Tasks with due dates
Today, the next 7 days, and lists for whatever you need to keep track of.
- 03
A focus timer
Work in focused blocks and keep a record of the time.
Let the routine work run itself
Draw a simple map: when this happens, do that. Falcoba handles the follow-up so your team can focus on customers.
- 01
Start from any module
A new email, a missed call, a text, a voicemail, a new contact, or a set time.
- 02
Do the busywork
Tag, assign or close a conversation, or send a text from your business line.
- 03
Test it before it's on
Try a map first, then switch it on when it looks right.
- 04
See every run
Each run is logged, so you always know what happened and why.
Made for small teams who talk to customers all day
Answer from anywhere
Use Falcoba in the browser, or with the apps for iPhone and Android.
Your mail stays yours
We connect to Gmail and Microsoft 365. Your messages stay with Google or Microsoft.
Personal stays personal
Each person's own mailbox is private. Shared inboxes are for the team.
Fast on any connection
Falcoba opens from your device first, then syncs in the background.
Early access
Be one of the first teams on Falcoba
We're letting a small group of businesses in now, and what you tell us shapes what we build next.
What happens next
- 1We read every request ourselves.
- 2We reply by email.
- 3We set up your workspace with you.
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We read every request ourselves and will reply by email.